Privacy Policy

Introduction

The Awning Store (ABN 11 850 021 127) respects and upholds your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act"). The Awning Store is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect to how we manage your Personal Information.

This Privacy Policy for The Awning Store describes the types of personal information we may collect from you when you visit our Site, how we use and protect this information, and when we share it with third parties or affiliates, among other things. You can also find out here how to change inaccurate personal information and how to opt out of receiving communications from us.

By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.

What personal information does The Awning Store collect and hold?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Collection of information

The Awning Store collects your personal information in the following manner:

Directly from you, whether by telephone, in person, online, or written enquiries
By use of cookies i.e. information that The Awning Store website transfers to your computer to improve your online experience. If you do not wish to receive cookies, please speak to your ISP to adjust your browser.
When you submit your e-mail address to our web site mailing list.

At or before the time the Personal Information is collected by us, we will take reasonable steps to ensure that you are made aware of who we are, the fact that you are able to gain access to the information held about you, the purpose of the collection, the type(s) of organisations to which we usually disclose the information collected about you, any laws requiring the collection of the information, and the main consequences for you if all or part of the information is not collected.

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Disclosure of personal information

Your Personal Information may be disclosed in certain circumstances, including the following:

Third parties where you consent to the use or disclosure; and
Where required or authorised by law.

Security of personal information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your personal information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

The Awning Store will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

This Policy may change from time to time and is available on our website.

If you have any queries or complaints about our Privacy Policy please contact us at hello@theawningstore.com.au